The Problem Solvers

It’s all about relationships

Leadership

Michael

Michael J. Whitcraft

President

610-358-3805

mwhitcraft@lhwbrokers.com

 

What’s your favorite aspect about working at LH&W?

I like making friends. I always have. From the first day of kindergarten, to high school, through college and now with clients I meet through business—I love learning about and connecting with people. Being able to apply that passion to insurance makes work not feel like work and gives me my professional purpose: to protect the people I care about.

Why do you think insurance is so important?

No matter what an individual does for a living, they work very hard to financially support themselves and/or their families. I don’t know anyone personally who wouldn’t be angry or devastated if someone took that all away from them because of an accident that was out of their control. Especially in this litigious society, it is my job to protect their hard work.

What is your favorite thing to learn about an individual, family or business when you’re working with them?

All the exciting secrets I get to learn first and keep confidential—sometimes for many, many months. From a recently purchased engagement ring that hasn’t found its finger to a client’s new business acquisition that hasn’t been publicly announced, I get to be a part of those exciting times when big things are just beginning.

What would you do for a career if you weren’t doing this?

I’d be a sports agent. I’ve always had a bit of an obsession with sports statistics and love the idea of helping to place players in the best situation for them and their family.

What is the most important thing you have learned in the last five years?

That my first instinct is usually right, and I should listen to my gut.

If your house was burning down, what is the one non-living thing you would save?

My son’s highchair (his throne) where he spends most of his time. He loves to eat—I can relate to that passion.

Sales Executives

J.C

J.C. Calderon

Insurance Broker

610-358-3805 ext. 2

commercial@lhwbrokers.com

Why do you think clients should choose to work with LH&W?

The culture at LH&W sets us apart from other agencies as we focus on building personal relationships with each individual client in order to meet their business and personal insurance needs. An insurance policy is only as good as its representation and we take pride in our commitment to each one of our clients.

Why do you think insurance is so important?

Besides the fact that in most cases it’s required, it ensures your assets and hard-earned possessions are indemnified in case of loss. Insurance isn’t priceless, but the peace of mind sure is.

What is your favorite thing to learn about an individual, family or business when you’re working with them?

There is nothing more gratifying to me than diving into the depths of policy literature to be able to provide the best detailed summary of coverages, so I love to learn about what, exactly, each of my clients respective insurance needs truly are.

What would you do for a career if you weren’t doing this?

I am exactly where I’m supposed to be, doing exactly what I should be doing.

What is your hidden talent?

For being a Latin American immigrant with English as my second language, I kill it with my (on-command) Sean Connery James Bond impression.

If your house was burning down, what is the one non-living thing you would save?

My 1971 Robert Mondavi Napa Reserve. It’s been staring at me for a minute now.

Jerrell

Jerrell Graver

Personal Insurance Advisor

610-358-3805 ext. 1

personal@lhwbrokers.com

Why do you think clients should choose to work with LH&W?

We are an eager and energetic team of professionals who take pride in having the customer’s best interest at heart.

What’s your favorite aspect about working at LH&W?

The technology and resources that are available allow me to do my job effectively and creatively. The coffee doesn’t hurt either.

What is your favorite thing to learn about an individual, family or business when you’re working with them?

By far it’s their dreams and aspirations. Whether it’s a business owner or a personal lines client, every person always has a story about how they got to where they are, and where they want to go. It’s very inspiring to hear so many perspectives and outlooks.

What is your hidden talent?

I have a talent for bringing people together. I’m the planner in my social circle who keeps everyone somewhat in touch. I’ve also introduced two friends to their spouses. Maybe I could have been some version of Hitch in another life.

What is the most important thing you have learned in the last five years?

Keep an open mind and talk to as many people as you can because you never know when an opportunity may arise from being friendly towards others.

What would you sing at Karaoke night?

“All or Nothing” by O’Town because I already sing it with a friend all the time, and the ladies love it.

Accounting

Madeline

Madeline J. Whitcraft

Accounting

610-358-3805 ext. 1

madwhitcraft@lhwbrokers.com

 

Why do you think clients should choose to work with LH&W?

I believe a person should choose to be our client because of the exceptional 100-year-plus history of our agency. We have retained our clientele from one generation to another through knowledge and professionalism to meet their insurance needs through a lifetime.

What’s your favorite aspect about working at LH&W?

I enjoy working at LH&W because of the everyday challenges meeting my department. My challenges are different from anyone else in the office because I do the accounting and bookkeeping. This gives me the opportunity to be multifaceted through technology, teaching and interaction with others through different means of communication.

What is your favorite thing to learn about an individual, family or business when you’re working with them?

I think my favorite thing to learn about an individual is their age. Depending on their age, they look at life through that spectrum. I’ve been there, so I can commiserate with them and find a common ground regarding their needs.

What would you do for a career if you weren’t doing this?

I have a teaching degree. I enjoy watching a child learn something for the first time and seeing the excitement on their face. I would get great satisfaction to know I was part of their learning experience.

What is your hidden talent?

I’m a total film buff. I know more about film actors and actresses than most!

What would you sing at Karaoke night?

Anything from the Beatles! The greatest band ever.